Privacy policy

Who we are

Placeholder text. Caldana Europe Travel is the data controller for the personal data collected through this website. Replace this paragraph with the full company details: registered office, VAT number, contact email and the contact details of the data protection officer, if appointed.

What data we collect

Placeholder text. Describe the categories of personal data collected: contact details submitted through forms (name, email, country, message), booking information, technical data such as IP address and browser type, and any data collected through cookies as described in the cookie policy.

Why we use your data

Placeholder text. List the purposes: answering quote requests, managing bookings and contracts, sending requested information, and — where consent is given — marketing communications. State the legal basis for each purpose under the GDPR.

How long we keep it

Placeholder text. Specify retention periods for enquiries, bookings, accounting records and marketing consents.

Who we share it with

Placeholder text. Name the categories of recipients: hotels, transport partners and other service providers involved in delivering the journey, plus any data processors and their location.

Your rights

Placeholder text. Explain the rights under the GDPR: access, rectification, erasure, restriction, portability and objection, and how to lodge a complaint with the supervisory authority. Include the email address to send a request to.